A Safe Return To Face-to-Face Appointments

We understand that it may have been a tough time for some of you with pain and injury. The success of the virtual appointments has been fantastic but sometimes that just cannot replace the value of a face to face conversation, assessment and treatment with someone. Therefore from the 1st June 2020 we are going to be opening up for a limited time on a Monday, Wednesday and Friday for those urgent cases. If you feel that is you, please get in touch by calling 01245 895410 or emailing info@chelmsfordphysio.co.uk.

 

Also please take a moment to read on about what will be different about your appointment. We would also like to get your opinion on what you would like to see and would appreciate it, if you could complete this survey for us, thank you.

Return to clinic survey: Please complete this survey

For those of you continuing your fantastic rehabilitation, or who are not in need of a face to face appointment but would like quick access to an assessment, diagnosis, treatment and rehabilitation plan then we will be continuing virtual online video appointments for the foreseeable future and these can be completed over any medium that suits you (Facetime, Skype, Zoom, Teams, Whatsapp to name a few). 

Chelmsford Physio’s Plans to Re-Open

• We shall be significantly increasing the level and frequency of cleaning for our clinic sites. Our clinics will be undergoing regular deep cleans to ensure we maintain highest levels of hygiene within the clinic. Industry recommended virucidal disinfectant cleaning products will be used to minimise the risk of contamination.
• On re-opening face to face appointments will only be offered to patients where effective treatment cannot reasonably be carried out remotely – patients will receive telephone screening consultation.
• All patients and staff are advised not to attend our clinic if they are displaying possible signs of COVID-19 or if they should be self-isolating under current government guidelines. Patients and staff will be screened before their appointment to ensure they do not have any Covid-19 symptoms.
• All staff and patients will be temperature checked on entering the clinic and advised not to enter if their temperature is greater than 37.8 .
• The waiting room and appointment times will be organised to ensure social distancing guidelines can be maintained (2 metres are kept between patients)
• Our clinicians will be wearing all the necessary PPE including surgical masks, gloves and aprons at all times during your appointment. If there is any chance of ‘splash back’ from bodily fluids e.g. during exercise, acupuncture or manual therapy, your clinician will wear a visor or eye protection.
• We will be operating a significantly reduced service to minimise the number of patients and staff in the clinic at one time.
• We will be extending our opening hours to spread the flow of patients evenly throughout the day
• Between each patient we will allow 15 minutes to deep clean all surfaces using Virucidal disinfectant and change the necessary PPE.
• We can guarantee you these measures will not effect your standard of care